Terms and Conditions

Get Your Steel Box is an international company with main places of business in USA and Europe that commercializes portable storage containers and associated products and services.

We have partnered with USA Containers to assist us in the fulfillment process all over United States.

Our goal is to provide our customers containers in the best condition possible at the best price in a simple and easy process.

These are the key advantages of our business:

Friendly customer service
Nationwide delivery
Quality containers
Simple process
Great prices

LIFETIME SUPPORT & LIFETIME WARRANTY

Get Your Steel Box will provide assistance with any questions to ALL customers.

Thank you for choosing Get Your Steel Box as your preferred portable storage supplier. With that comes a lifetime of perks:

Assistance with container issues Monday – Friday 7-4 MST
o Text/Call: +1 855 340 4992
o Email: letstalk@getyoursteelbox.com
DIY videos on how to maintain the container
DIY videos on how to fix any future issues with the container
Assistance with recommendations on where to buy specific items for you container 

Get Your Steel Box is located in Utah at 1361 Old Lincoln Hwy, Grantsville UT 84029 and it partners with USA Containers in providing the best services towards our customers.

We deliver shipping containers to the following states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia.

WE CANNOT GUARANTEE CONTAINER COLORS.

Payment Details:
Upon receipt of payment, your anticipated delivery date will be within 15 business days. Our Logistics Department will contact you via email to coordinate the delivery details prior to delivery.

Delivery Details:
– Please allow 4 business days after payment is received to get a delivery date.
– We deliver Monday – Friday
– We do not deliver on weekends. 

Cancellation Details:
– Cancellation fee: 5% of the invoice total: If order is cancelled within the delivery time frame, a cancellation fee of 5% of the invoice total will be kept from the total refund.

– Damages and extra charges to delivery trucks and/or trailers caused by Customer’s on-site conditions shall be paid immediately by Customer upon demand directly to the delivery company or to Seller. (For example: truck getting stuck or driver can’t take turns because of narrowed streets, etc). If customer refuses to pay, then customer authorizes USA Containers to charge customer’s card or bank for the additional fees.

PREPARE YOURSELF FOR DELIVERY

Get Your Steel Box is not responsible for any damages of the Customer’s property done by the delivery driver ( e.g.: ground, lawn, fences, mailboxes, wires, pipes, etc ). Buyer is responsible to clear out the path of the delivery site so there are no obstacles such as mud, holes and power cables in the way and have a clear area of at least 120 feet of straight space and making sure the truck has enough room from the street into the property for unloading for either a 20′ container or a 40′ container or a 45′ container. All trailers are 40 feet long. All trucks are 20 feet long or more. 

– If truck cannot drive into the customer’s property because the street is not wide enough, property is wet, snowy or muddy, there is no clear path for delivery, graded hills or low bridges coming up to the property from the container depot or any similar situations, it is buyers fault and buyer should pay the delivery fees for a failed delivery. This includes any obstacles like trees, mail boxes, electrical poles, etc.

What are the fees for a failed delivery?
Those fees are two (2) delivery fees, a cancellation fee and any other 3rd party costs such as potential wrecker or tow costs..
1. Delivery fee that customer paid to have the container delivered
2. Delivery fee from customer’s property back to the depot (warehouse)
3. Cancellation fee of 5% off the total invoice amount
4. Wrecker or tow truck fees, if applicable.

Please let Get Your Steel Box know prior to delivery if you are expecting bad weather (including soft / muddy ground) so we can postpone your delivery as we want to avoid any possible damages and charges. In case customer does not have enough space for the shipping container to be delivered and unloaded, Get Your Steel Box will unload the container as close as possible to customer’s property and then it becomes customer’s responsibility to move the container. In case there is no other place to unload the shipping container, truck driver will take the container back to the depot.

Customer will then be charged the initial delivery fee and another delivery fee to take the container back to the depot plus the cancellation fee. Delivery companies cannot spend more than 30 minutes on a customer’s property. Any delays caused by customer for longer than 30 minutes will have to be paid at a cost of $100/hour directly to the delivery company or to USA Containers. If customer refuses to pay the $100/hour fee, then customer authorizes USA Containers to charge customer’s card or bank account for the amount due.

Get Your Steel Box enables USA Containers to use third party companies to deliver all shipping containers. Third party companies are insured and liable for the entire delivery process. All third party delivery companies have their USDOT number on the side of the truck.

Description of containers:
On the order details, such as invoice or quote, the type of container that customer orders will be mentioned. There are 2 types of containers that we sell. One type will be “used” and one type will be “new”.

“USED” containers will have varying levels of visible surface rust, dings and dents. We recommend to pressure wash and paint your container to extend its life.
“NEW” Containers are also known as “One Trip” containers meaning they have been carried over the ocean at least once and then placed into container depots meaning that they might have small dings and dents.

Lifetime Warranty For Leaks

Coverage for leaks
o Industry Approved Container Patch will be mailed out in case of a leak
o Instructions will be provided on how to attach the patch
o Manufactured out of extremely durable fiberglass re-enforced polyester fabric. Bonds to all surfaces except Polypropylene (PP)
o Flexible to apply and dries solid
o Repairs can be drilled, sanded and painted in less than an hour
o Fast curing time – 5-10 minutes with UV lamp or bright sunlight; 50 minutes on a cloudy day
o Resistant against many common chemicals, solvents and oils
o Made in the USA

10 Years Frame Warranty

Covers the frame of the container under normal storage use
If container is relocated, this will void the warranty
Container modifications will void the warranty
Doors, seals, floor, gaskets, rust, smell is not covered by this warranty

Warranty does not cover the cosmetic appearance . By buying a container from Get Your Steel Box, buyer agrees and is aware that all containers are used and are not limited to having normal use tear of dents, rust, dings, scratches, etc.

Buyer agrees, waives and releases Get Your Steel Box from any and all representations and warranties, either expressed or implied, as to any matter whatsoever, without limitation to the design, condition, availability, operation, fitness for the purchased equipment. Buyer agrees and is aware that Get Your Steel Box shall have no liability for any claim, loss or damaged caused directly, indirectly, incidentally or consequentially by the equipment or by any inadequacy.

By receiving delivery of the equipment purchased, buyer understands and agrees to container’s condition as presented and delivered.

Buyer understands and agrees that all sales are final. No refunds and exchanges are available after the equipment was delivered.

 

For any questions or concerns please contact us at letstalk@getyoursteelbox.com.

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